Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners.

Trading Glass ("we", "us", or "our") uses cookies and similar tracking technologies on our platform at trading.glass to distinguish you from other users, remember your preferences, and understand how you interact with our services.

2. How We Use Cookies

We use the following categories of cookies on our platform:

Essential Cookies

These cookies are strictly necessary for the operation of our platform. They enable core functionality such as session management, authentication, and security. Without these cookies, the platform cannot function properly.

• Session authentication and login state

• Security tokens and CSRF protection

• Load balancing and server routing

• Cookie consent preferences

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This data helps us improve the platform experience for all users.

• Page views and navigation patterns

• Feature usage and engagement metrics

• Performance monitoring (load times, error rates)

• Aggregated demographic and device information

Preference Cookies

These cookies allow the platform to remember choices you make and provide enhanced, personalized features. They persist your settings between sessions so you do not have to reconfigure them each time you visit.

• Chart configuration and layout preferences

• Theme settings (light/dark mode)

• Selected timeframes, roller intervals, and tick sizes

• Drawing tool settings and saved annotations

• Indicator visibility and configuration

Marketing Cookies

These cookies may be set through our platform by advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other websites. They do not directly store personal information but are based on uniquely identifying your browser and device.

3. Third-Party Cookies

Some cookies on our platform are set by third-party services that appear on our pages. We do not control these cookies and they are subject to the respective third party's privacy policy. Third-party services we use include:

• Analytics providers for platform usage insights

• Payment processors for subscription management

• Customer support tools for live chat functionality

• Social media integrations for content sharing

4. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

• Browser settings: Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies.

• Platform settings: Use our cookie consent banner to manage which categories of cookies you accept.

• Opt-out links: Some third-party services provide direct opt-out mechanisms on their own websites.

Please note that disabling essential cookies may prevent you from using certain features of the platform, including authentication and chart configuration persistence.

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

• Session cookies: These are temporary cookies that expire when you close your browser. They are used for authentication and security during your session.

• Persistent cookies: These remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings between visits. Most of our persistent cookies expire within 12 months.

6. Local Storage and Similar Technologies

In addition to cookies, Trading Glass uses browser local storage (localStorage) to persist chart settings, drawing tool configurations, and platform preferences. These storage mechanisms operate similarly to cookies but can store larger amounts of data and do not expire automatically.

• Chart object configurations and visibility toggles

• Saved drawing tools and annotations

• Active timeframe and roller settings

• Strategy builder configurations

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page to stay informed about our use of cookies.

Any changes to this Cookie Policy will be posted on this page with an updated revision date. If we make material changes, we will notify you by email or through a notice on our platform.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@tradingglass.com
Address: Trading Glass Inc., 123 Trading Street, Suite 100, New York, NY 10001
Phone: +1 (555) 123-4567